We perform at multiple venues. Can this app provide that distinction?
Yes, the location of the show will be listed when the "Info" button is tapped on the specific event. No address is given for the performer, because the venue changes.
How quickly is the app updated after we provide new information via spreadsheet?
Now that we've delivered the web portal, you may update the information directly, and the changes will be immediate. You will need to close and re-open the app to see the changes.
How often can we update our information on the app?
You may update the information as often as you'd like.
Is any personal information taken from a patron who downloads this app?
We do not collect any data from the user. We do, however, deliver Google Ads. Google does collect data about users and their browsing history. This behavior is typical for most apps and websites that deliver Google Ads.
Who lists it in the App Store? Are we responsible for tech support or your team?
We will list the app in the app stores with our contact info for technical issues and questions.
Following the build is there a subscription fee to continue using it?
There is no fee whatsoever for you or your users. Our compensation comes from ad revenue inside the app.
Does/Can it link to my ticketing site?
We can add a link to your ticketing site. I recommend adding the direct link for each event in the web portal so that the user is taken directly to the page for the event in which they are interested.
Are there metrics associated with the app that we would be able to view: number of downloads, number of people who add to their calendar, number of people who used the ticket button, etc.?
a. Number of downloads for certain platforms can be added to the web-portal upon completion. This can be deceiving because many of the app's installations are done by users in foreign countries who may never be in your area.
b. We can only track the number of times the Calendar button was clicked. Users may cancel the process before adding an event to the calendar, but that is done outside of our app.
c. We can track the number of times the ticket button was clicked also. Alternatively, if you use Google Analytics on your website, this can be working for you immediately. By providing tracking codes in the urls, you may view which traffic came from the app. For example, instead of www.theatre.com/event1.html you can use www.theatre.com/event1.html?utm_source=PlayhouseApps
You can also use a link-shortening service (https://goo.gl) to provide unique urls for app users that can be tracked.
How do you guys benefit from this arrangement if the app is free for me?
It is our intention to drive traffic to your website to increase ticket sales. To this end, we will be promoting the app and your shows with our social media accounts.
In the process, we will deliver ads inside the app to generate small amounts of revenue and we will use the app to showcase our work to other potential clients.